DefinitionsFaceQuad is online store of high quality 3d models. When a customer buys or downloads one or more of our products in our online store or in any other way, recognizes the validity of this license ("License"). Using the site www.facequad.com ("Site") or any FaceQuad products you are automatically agreeing to follow and be bound by this License. "Content" means all FaceQuad products including free and promotional products and all the files that accompany products, such as textures or images. FaceQuad may revise and update this License at anytime and without notice.
CopyrightContent belong to FaceQuad, none of these rights are assigned or transferred to the end-user. The original manufactured products under a brand name and it's design are the property of their's respective owners. FaceQuad does not own or license any other-party intellectual property. You are solely responsible for determining the need for and, if appropriate, obtaining any needed other-party clearance, consent, or release to use any other-party intellectual property in your projects.
Conditions of useAny FaceQuad Content is the property of FaceQuad and can be used in your private or commercial projects as you need. The usage limitations are the following:
- - Content can not be distributed, sold, assigned, transferred or otherwise redistributed in our original format or in any other format from which any original product, or any part of it can be separately exported.
- - Content can be modified in any way in order to conform to your needs, however, any such modifications are still derivatives of the original and can not be sold or distributed as your own.
- - Content can be used only if one of the following applicable: it was bought by you via FaceQuad or partner website; it is free and was downloaded from FaceQuad or partner website; it was granted to you by FaceQuad for promotional or other purposes.
Delivery PolicyAll products are delivered via electronic downloads. As soon as an order is approved you will be redirected to a page with the download link. You will also receive this link on the e-mail you gave us during the registration. The link is available during 7 days or 10 downloads after purchase. After this period you can reactivate the link manually in your account and download again at any time.
Refund policySince FaceQuad is offering non-tangible, irrevocable goods we do not issue refunds once the order is accomplished and our tracking software showed that you have downloaded all the files. As a customer, you are responsible for understanding this upon purchasing any item at our Site. We only make exceptions with this rule for the following reasons:
- - double purchase: if you purchased some product twice due to the unknown issue of the payment system or by any other reason;
- - download issues: it may happen so that you have troubles with downloading of the product. Before applying for a refund in this case, please contact us so we may investigate the problem or upload purchased files to an alternative server;
- - irreparable defects, missing textures, files, etc.: although all the products are thoroughly tested before release, unexpected errors may occur. In this case, we may send you a download link with the missing or fixed files or make a refund;
- - mistaken for a real object: inattention could happen, however, we try our best and place in every part of the Site information that we sell 3d images but not the real objects;
- - product not-as-described: a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned. To prevent this situation every customer is suggested to check free products before making the purchase. It helps to research the product's structure and evaluate it's quality.
- - any other reason: if you don't download purchased files, you can request for a refund with any other reason;
Requests for a refund are accepted at firstname.lastname@example.org within the period of 1 month after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund.